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Co-designing a collaborative idea-generation model with stakeholders
(European association for research on services conference, 2014)
Business practices are changing when firms are adopting service business approach as a basis for the operations. Customer centricity and resource integration are among those initiatives requiring new ways of working. This ...
National Security Auditing Criteria, KATAKRI: Leading Auditor Training and Auditing Process
(Academic Conferences and Publishing International Limited, 2013)
The National Security Auditing Criteria, KATAKRI, were published in 2009, revised in 2011, and version III is currently under revision. The root of KATAKRI is to preserve the confidentiality of any confidential and classified ...
Open Service Innovation Platform in a Smart City
(Academic Conferences and Publishing International Limited, 2015)
The knowledge of how a city can drive innovation of companies and third sector organizations for its own needs is scarce so far. The present article addresses this knowledge gap. The purpose is to develop and propose a ...
Improvement suggestions for the DSRM model
This study addresses the process of Design Science Research Methodology (DSRM). The study’s proposal is that the DSRM process can be revised by relevant elements, such as user experience, co-creativity, and trust building. ...
Using Interactive Research and Constructive Method in Adapting Business Model Thinking to Service Logic
(European Association for Research on Services Conference, 2014)
The purpose of this paper is to increase the knowledge of application of interactive research and constructive method in adapting business model thinking to service logic. This paper explains how these empirical research ...