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Incorporating Service Design into Education of Future Managers
(European Academy of Management, 2019)
The goal of management education is to prepare the master’s students to the role of the future manager. Therefore, the management education indisputably shapes the future profession. However, the manager’s profession is ...
New Insights in Higher Education: Leading Service Design
(International Academy of Technology, Education and Development, 2019)
Modern societies are moving towards service society. This means the increase of service business and need to develop both the service business and novel services. This transformation requires new capabilities in working ...