Haku

Besides many benefits, ICT technologies are faced with cyber threats. Organ-izations of today, therefore, face many challenges that require technical, sit-uation awareness, and problem-solving related e-skills from a wide ...

Finland is a world leader in the use of public electronic services. Continuous improvement to competencies is a prerequisite for the success of digitalisation in the service development sector. ...

Aim/Purpose This case study examines students’ affective responses to and relationships with two-dimensional (2D) and 360° videos that were experienced with or without low-cost virtual reality (VR) headsets. Background The ...

Purpose – The purpose of this study is to introduce concepts for understanding and managing short- and long-term development of customer satisfaction related to service quality. Design/methodology/approach – This study ...

Development of information technology and the globalization require constant investment in people. New and emerging technologies such as autonomous sys-tems, machine learning and AI radically re-contextualize the human ...

Participatory budgeting (PB) is an increasingly popular method for enhancing citizen participation in allocating public resources and engaging citizens in urban development. This paper aims to examine deliberation as a ...

The shortage of workforce in several sectors has created a desperate need for immigrant workers in Nordic countries. However, integrating into the local work-life can be challenging for people moving to the region. To ...

Maritime surveillance is essential for creating maritime awareness. When open source intelligence (OSINT) is becoming a part of it, privacy in surveillance will be a special concern. However, processing of personal data ...

Aims and objectives First, to describe the variation in stakeholders' perceptions related to the desirable mental health services in school environments. Second, to construct alternative future visions based on these ...