"Maina, Janet" - Selaus tekijän mukaan Opinnäytetyöt (Avoin kokoelma)
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Analytical research for Safaricom Limited company : A customer Satisfaction survey
Maina, Janet (Arcada - Nylands svenska yrkeshögskola, 2010)The objective of this research was to measure and assess the level of customer satisfaction for Safaricom, to reveal problems that customers have come across and seek ways to improve products and services for this ...