"banking services" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Consumer attitudes towards Open Banking
(2023)This qualitative study aims to generate insight to consumers attitudes towards open banking and addresses two research questions: 1. What are the consumer attitudes towards open banking? and 2. Are there differences in ... -
Customer engagement and hybrid wealth advice model : Case study of combining human interaction and digital advisory for retail banking customers in Finland
(2021)This thesis is a case study examining the elements of hybrid wealth advice model, i.e.,utilizing human interaction and use of digital advisory, and the implications of enabling customer engagement in retail customer segment ... -
Customer Response on the Digitalization of the Retail Banking Services: A quantitative study on different customer groups and their response regarding the online banking services
(2019)Abstract: The banking industry is currently undergoing one of the largest reformations to date. With the help of new technology, it becomes all the time easier to deal with personal banking anywhere. Digitalization is ... -
Digital Financial Services : Paving the way for women’s financial inclusion in Tunisia
(2023)In an era marked by digital transformation and an increasing emphasis on financial inclusion, this thesis explores the pivotal role of mobile banking in addressing the multifaceted challenges faced by women in Tunisia. ...



