"development (active)" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Action research to evaluate and improve IT Incident Management in the case company through Business Process Management methods
(2022)This action research using mixed research methods aims to establish understanding of the case company’s current incident management monitoring and to improve it and related processes in the IT department. First the research ... -
The Planning of a Configuration Management Database for Suomen Erillisverkot Oy : CMDB and Management Model
(2024)In the rapidly evolving field of information technology, organizations face ever increasing difficulties concerning scalability and effectivization. This document explores the planning of a Configuration Management Database ...

