"Godwin, James" - Selaus tekijän mukaan Vaasan ammattikorkeakoulu
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Development of sevice quality to enhance customers satisfaction
Godwin, James (Vaasan ammattikorkeakoulu, 2015)In the fast growing economy worldwide, the service sector is dominating; in Finland the biggest percentage contributed to national GDP is the service sector with 68%. This will create the opportunity to improve service ...
