"customer satisfaction" - Selaus asiasanan mukaan Centria-ammattikorkeakoulu
Viitteet 21-38 / 38
-
Designing a customer loyalty program for Kaavya Kitchen restaurant
(2012)Customer loyalty is highly essential to get more customers re-patronized. Potential customers are more likely to believe the previous customers' opinion about the experience with the company. Therefore, companies are trying ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Effects of customer satisfaction on organisational performance of Telecom firms in Buea, Cameroon
(2024)Customer satisfaction in recent years has had a great impact on the organisational performance of many businesses and companies, failure to know how to satisfy customers can be too costly especially for telecom firms due ... -
Exploring customer loyality in telecommunication company : Nexttel Cameroon
(2021)This study explores the relevance of customer loyalty for Nexttel Cameroon. The importance of customer loyalty to a business cannot be overemphasized. The survival and growth of every business depends on it. Nexttel Cameroon ... -
Exploring food delivery services in Helsinki : a study on Wolt courier partners
(2024)The food delivery sector is changing quickly, relying on effective courier partnerships for operational efficiency and customer satisfaction. This study focuses on Wolt, a prominent player in Finland's food delivery market, ... -
Exploring the satisfaction and engagement of elderly customers with emerging digital banking services in Islamabad, Pakistan
(2024)As financial institutions strive to provide cutting-edge digital banking services, it is essential to examine how these advancements influence the satisfaction and engagement of elderly customers. This study addressed the ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Factors affecting customer satisfaction in Starbucks coffee shops : a study on potential customers in Turku, Finland
(2024)Starbucks is a widely recognized international coffee franchise that has established a notable market share in Finland. The Finnish market presents a unique context due to its cultural preferences, customer expectations, ... -
GfK China marketing strategy
(2009)The aim of this study is to investigate the marketing strategy of GfK China. The characteristics of the industry were analyzed from the perspectives of the macro economic environment, industry environment and external ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Great customer experience as a competitive advantage : Burgerschuhe – retail company case
(2019)The final thesis is about the existing customer experience approaches, and it will define the need for its global use among companies. The key aspect overviewed in this thesis is that nowadays, customer experience is ... -
How sales promotion affects sales volume : Guinness Cameroon SA.
(2021)This study explains how sales promotion affects sales volume. The aim of this thesis is to examine how sales promotion affects level of sales. The objectives include exploring sales promotion activities, the relevance of ... -
Internet Marketing and Customer Satisfaction : a Case study of Daraz
(2022)The thesis was aimed to analyse internet marketing and its impact on the general customer also exploring customer satisfaction related to Internet marketing. The research project aimed to identify the impact of internet ... -
Investigating customer behaviour and satisfaction: A small business perspective on Mixmart
(2023)The thesis explored consumer behaviour and satisfaction. Also, the reciprocity between consumer satisfaction and loyalty was discussed in the thesis. The research study was done relying on the perspectives of Mixmart which ... -
Medical tourism in Bangladesh : The medical tourism industry, services, and customer satisfaction of Galaxy Healthcare Services in Bangladesh
(2021)The aim of the thesis was to research the customer satisfaction at Galaxy healthcare and its services. The study’s main purpose was to find the problems and obstacles in developing the current situation of this tourism ... -
Service quality and customer satisfaction on hotels in Gondar : Customer's role in hotel development
(2021)The service sector is the tertiary sector that is found to be progressive in a country’s economy, it has the ability to generate job opportunities especially in developing countries. Due to rapid technological change, ... -
Stadshotellet Jakobstad : Case study on marketing and customer satisfaction
(2014)The main part of this thesis was about Stadshotellet, Pietarsaari and the instructor of this thesis is hotel manager Lotte Jifs. The aim of this thesis was to examine the quality of services, the marketing of the hotel and ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
The impact of goods customer service and customer satisfaction in a business environment
(2024)The purpose of this thesis was to point out how good customer service/customer satisfaction has an impact on a business environment. With the rise of the business world, customer service has become a brand-new factor that ... -
The impact of service quality on sales performance : a case of Shwapno
(2023)The objective of this study was to examine the influence of service quality on the sales performance of Shwapno supermarkets in Bangladesh. The primary aims of this study encompassed the examination of the impact of complaint ... -
The Importance of building and maintaining relationships with the consumers
(2023)There exist a couple of telecommunication firms in Buea Cameroon, notably, MTN Cameroon, Orange Cameroon and NEXTELL Cameroon. These firms employ a workforce from all nationalities and exper-tise and they serve a varied ... -
Understanding the relationship between customer satisfaction and loyalty : Case study of FAFA's restaurant in Helsinki, Finland
(2020)The main aim of this thesis was to discuss customer satisfaction and customer loyalty in restaurant business. The case company was FAFA’S restaurant in Helsinki. Customers are the key to success in any business. They are ...












