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Customer relationship management system
(2023)The thesis aims to offer an insight into the customer relationship management methods and how it can be utilized. It aims to bring out the effectiveness of the utilization of CRM, which can further help to achieve customer ... -
Customer satisfaction : Asian Paints Limited
(2021)The major aim of the study was to explore customer satisfaction of the products of Asian Paints in Narayangarh city. Asian Paints is one of the largest companies selling paints in Asia. The objective of this research was ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer Satisfaction : Research for Kokkolan Veikot, Boxing Division
(Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2014)This thesis covers the basic theory of customer satisfaction. The aim was to look into the term of customer satisfaction, and other theories around the topic. The thesis and research was to find out how satisfied the boxers ... -
Customer satisfaction and customer complaint : Case Ayaba Hotel Bamenda
(2021)The topic of the research work is customer satisfaction and customer complaint. The objectives of the research work were to find out the reasons customers complaints and how to handle the complaints in a way that will ... -
Customer Satisfaction and Customer Loyalty : Case Trivsel Städtjänster (Trivsel siivouspalvelut)
(Centria-ammattikorkeakoulu, 2017)The report emphasized the role and the importance of customer satisfaction and loyalty. Customers are the link to a business success. A business organization should focus on a huge number of customer, for this customer ... -
CUSTOMER SATISFACTION AND LOYALTY IN A FINANCIAL INSTITUTION
(Centria-ammattikorkeakoulu, 2017)The purpose of this thesis is to examine the correlations between customer satisfaction and customer loyalty. “Customers became a center for all banking activities due to increased competition for greater market share. ... -
Customer satisfaction and retention : The case of Halpa-Halli Oy
(2014)In today's modern era of huge business competitions, business enterprises try to pursue the best position in customer satisfaction and customer retention. It's always important for a business enterprise to maintain the ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer satisfaction and retention: study of Kebabish restaurant
(2023)The aim of this thesis report is to discuss customer satisfaction and the situation of retaining current and old customer of a restaurant as a case study. There are challenges and difficulty to satisfy each customer’s needs ... -
Customer satisfaction and service quality in mobile financial services
(2023)Bangladesh, a developing country with a large number of mobile phone users, has been utilizing mo bile networks for banking services for a long time. Mobile financial services are rapidly expanding in developing nations, ... -
Customer satisfaction in automobile industry : A case study on customer satisfaction on automobile industry in Nepal
(2019)The purpose of this study aimed on how the automobile industry in Nepal and their customers view the value of after sales service. The main objective was to recognize the differences, if any, between their perception and ... -
Customer satisfaction in business organizations - Case study of Prisma (A subsidiary of KPO)
(Keski-Pohjanmaan ammattikorkeakoulu, 2010)Customer satisfaction is can be seen as one of the main instruments that ensure the existence and survival of a business organization. It is very important for the business organizations to consider offering what the ... -
Customer satisfaction in fast food restaurant business : Mcdonald's Kokkola
(2023)The main goal of this thesis is to discuss customer satisfaction in fast food restaurants and how it connects to the smooth management of a company. In a business sense, customer satisfaction refers to the level of happiness ... -
Customer satisfaction in private banks of Bangladesh : a study of Mutual Trust Bank Ltd.
(2024)This thesis examines how pleased people are via Mutual Trust Bank Ltd. as well as other private banks in Bangladesh. A poll and a mix of ways are used to get original data for the study. Then, this information is looked ... -
Customer satisfaction in restaurant business : An initiative for successful business
(2021)The aim of this thesis was to discuss customer satisfaction and explain how it is related to successful operation of a business. Customer satisfaction is the measurement of customer expectation with the products and services ... -
Customer satisfaction in restaurant service : Naan-n-Curry, a Bangladeshi restaurant in Jakobstad
(2023)Customer satisfaction is an essential factor for any business organization in terms of deriving revenue, sales, growth and overall performance. Customer satisfaction ensures a strong spot for business companies with an ... -
Customer satisfaction in the salad industry : survey on Fresh Servant Oy
(2023)The main aim of this thesis was to examine the customer satisfaction level within the salad industry. The case company chosen for the research was Fresh Servant Oy. Fresh Servant is also a local company and the first company ... -
Customer satisfaction research : Case study on Fa' Asian store
(2011)In the world today, customer satisfaction is becoming more important for organizations and companies. Customer satisfaction is one the key elements to ensure a successful business in an organization. The purpose of this ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer Satisfaction Survey for Actilife Fitness Center
(Keski-Pohjanmaan ammattikorkeakoulu, 2011)Fitness industry is predicted to have a bright, blooming future. In a world of lots of competition, customer satisfaction is an important key to ensure customer loyalty as well as the living of a company. Since customers ... -
CUSTOMER SATISFACTION SURVEY: A Study of Shree Kileshwor Saving and Credit Cooperative ltd.
(2019)It is an undisputed fact that the cooperatives in Nepal have been considered the backbone for the economy with the main motto of ‘One for all and all for one.’ It is a joint ownership of local people having 25 members where ... -
Customer Segmentation Research : Case Study to Regon AY
(Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2014)This thesis is made for Regon Ay, a company based in Haapajärvi, Finland. The Purpose of this thesis is to identify the segments of potential customers for firewood processors. The thesis aims to explain the most effective ...
















