Haku
Viitteet 1-3 / 3
Engaging generation Z customers in coffee house industry : Comparative analysis of the Vietnamese and Finnish markets
(2020)
This thesis concentrated on finding and analysing generation Z customers’ characteristics in coffee house industry,and on how to engage them into the services offerings and operation.Generation Z is expected to play an ...
Service quality and customer satisfaction on hotels in Gondar : Customer's role in hotel development
(2021)
The service sector is the tertiary sector that is found to be progressive in a country’s economy, it has the ability to generate job opportunities especially in developing countries. Due to rapid technological change, ...
The use of social media for electronic commerce
(2021)
The use of social networks as a sales process has guided the development of many organizations, as it has become central in the lives of the majority of people.
My research focuses on the use of social media explosion ...