"experiences (knowledge)" - Selaus asiasanan mukaan Kajaanin ammattikorkeakoulu
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Demystifying Employee Experience Through a Sensemaking Approach
(2024)This thesis explores academic and scientific theories, aiming at synthesizing the mature academic concept sensemaking with the pragmatic and novel Employee Experience concept. This shall lead to a more comprehensive ... -
Optimising Big Friday Event: Motive and Journey Mapping Based Insights
(2024)This thesis explored attendee motivations at the Big Friday event, employing the Customer Journey Mapping (CJM) approach and personas to propose improvement ideas to the client, Kainuun Yrittäjät. The event aims to promote ...

