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Students’ Satisfaction with University Lunch Quality: Case Fox Mamselli Restaurant at KAMK
(2020)
The purpose of this thesis is to measure the students’ satisfaction with university lunch service, at the same time, to identify the international perspectives and suggest new strategies for the upcoming renovation. The ...
Developing Customer Service in a Travel Agency in Nigeria – A Case Study of Handl Service
(2023)
Customer service is critical to success in the competitive travel agency industry. In Nigeria, where the travel sector is growing, understanding and improving customer service is paramount for sustained growth and ...
Customer Satisfaction Survey for LadyLine: case Kajaani and Iisalmi
(2021)
The commissioning party of the thesis was LadyLine fitness centers in Kajaani and Iisalmi. They offer services exclusively for women of different ages. The purpose of the thesis was to create and conduct a customer ...
Measuring Customer Satisfaction Based on Fruit and Vegetable Key Factors
(2023)
The aim was to investigate how the fruit and vegetable department affects customer expe-rience and satisfaction. This thesis will help any store to think about ways to increase the overall attractiveness and customer ...
Customer Service and Customer Satisfaction At CheapSleep Hostels Helsinki
(2022)
This thesis was commissioned by CheapSleep Hostels Helsinki which is located in Helsinki. The purpose of the thesis is to measure the customer satisfaction level with service provided by CheapSleep hostel and suggest several ...
Sales Process Development for Promowear Wholesaler - Exploiting Big Data & Gamification
(2022)
The aim of this thesis is to develop guidelines for the sales process to increase sales in the future. The intention of this growth focused development is to improve interaction with customers. In addition to that, the aim ...
Improving Customer Satisfaction: An Assessment of a Good Customer Relations in Access Bank Plc, Bodija Ibadan Nigeria.
(2023)
Abstract
Author: Agbonyin Christianah
Title of the Publication: Improving Customer Satisfaction: An Assessment of Good Customer Relations at Access Bank Plc, Bodija
Degree Title: Bachelor of Business Administration, ...
Effect of Total Quality Management Practices on Customer Satisfaction and Retention of Nigerian Hotels. A study of Crown Inn Hotel, Lagos, Nigeria
(2023)
This study examined how Total Quality Management (TQM) practices were implemented at Crown Inn Hotel, with an emphasis on the impact on customer satisfaction and retention. Crown Inn Hotel understands the value of an ...
F-Commerce: An Empirical Study to Assess the Cost-Effectiveness of Agro-Based SME Business and Consumer Satisfaction in Bangladesh
(2023)
This study aimed to determine if F-commerce is cost-effective for agro-based SME companies in Bangladesh and how it affects customer satisfaction. Through thematic analysis of interviews with agro-based SME business owners ...
Post-Pandemic Customer Experience Trends in Bangladesh's Retail E-commerce Industry
(2023)
This thesis determines to investigate and analyse the post-Covid 19 pandemic customer experience trends in the e-commerce sector of Bangladesh. The objective of this study is to comprehend the alterations in customer conduct ...





