Haku
Viitteet 1-4 / 4
Developing Customer Service in a Travel Agency in Nigeria – A Case Study of Handl Service
(2023)
Customer service is critical to success in the competitive travel agency industry. In Nigeria, where the travel sector is growing, understanding and improving customer service is paramount for sustained growth and ...
Customer Service and Customer Satisfaction At CheapSleep Hostels Helsinki
(2022)
This thesis was commissioned by CheapSleep Hostels Helsinki which is located in Helsinki. The purpose of the thesis is to measure the customer satisfaction level with service provided by CheapSleep hostel and suggest several ...
Managing Customer Experience in e-Commerce
(2022)
The aim of this thesis was to create development suggestions on how e-commerce customer experience can be improved by identifying customer needs along customer journey. The purpose was to identify critical touch points ...
Analysis of Customer Experience at the Hotel Kajanus Restaurant in Finland
(2024)
This study examines customer experiences at the Hotel Kajanus Restaurant in Finland. The purpose is to understand customer satisfaction for factors such as food quality, service quality, restaurant at-mosphere, and value ...

