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DRV Service GmbH, A product survey to improve the customer relationship with the members of DRV
(Kajaanin ammattikorkeakoulu, 2011)
This paper bases on a quantitative research which has been done during the internship the author had done at Germany’s tourism board DRV (Deutscher Reiseverband e.V.) subsidiary company the DRV Service GmbH. The research ...