KoulutusalaYrkeshögskolan NoviaPalvelumuotoilu
Viitteet 21-40 / 57
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Exploring Value Creation in externalized Project Management with service design expertise.
(2023)The goal with this master thesis was to find a durable basis for a working method or new service idea, for the commissioner, that makes the work in the field of externalized project management more humane. The themes of ... -
Export of Master Degree Programme to the Philippines: Case Leadership and Service Design
(Yrkeshögskolan Novia, 2018)The aim of this thesis study was to find out the possibility of exporting education specifically Leadership and Service Design to the Philippines, determine the problems in the export of education, and to define the value ... -
Financial Inclusion in Bangladesh Through Mobile Financial Services: a case study on marginal agricultural peoples of Bangladesh
(2023)In Bangladesh, financial inclusion has been a decades-long journey to include segments of the population with limited access to formal finance. This journey began with microcredit and has since evolved to cover all aspects ... -
Friendly Leadership in Modern Teamwork
(Yrkeshögskolan Novia, 2018)What is the most important thing driving the team success? It is not the work plan, the team members’ skills or the budget, it is the good leadership that creates the perfect teamworking atmosphere, draw the vision and ... -
Funeral Service Development for Needs in the Near Future: Utilizing Design Thinking and a Future-oriented Approach in the Development of Finnish Funeral-related Services and Business
(2019)In this thesis I studied how design thinking and a future-oriented approach can be applied when developing Finnish funeral services to meet the requirements of a changing business environment and customer expectations for ... -
How to identify potential leaders internally : And train them for success
(Yrkeshögskolan Novia, 2018)Abstract Well lead teams vastly outperform those under average leadership. Companies with a pipeline of well-prepared leaders have a powerful and defensible competitive advantage. Identifying those with leadership ... -
How to Improve The Right Employment Possibilities for Educated Migrants in the Pirkanmaa Region A Service Design Study
(2021)There has been a lot of papers and research conducted on immigration and its possible effects on many aspects of the global system and its governance. More so has been written about unemployment as well as its effects. ... -
How to Increase Well-being for Asylum Seeking Adolescents in Helsinki Through a Summer Camp Experience
(2019)The aim of the research is both practical and theoretical. The practical purpose is to utilize the commissioner’s camp resources and design a summer camp prototype where refugee adolescents can participate and bond with ... -
Innovative Financing Mechanisms for Upscaling EU-Funded Smart City Solutions
(2023)Positive energy districts, which produce more energy than they consume, are envisioned to be deployed across Europe by the European Commission by 2050. RESPONSE is one such project, a 60-month implementation plan under the ... -
InternationalStudentsSupport Services in Novia University of applied sciences
(2023)This thesis explored the challenges and opportunities within international student support services at Novia University of Applied Sciences (UAS), with a primary focus on enhancing the user experience through the redesign ... -
Introducing Islamic Banking and Finance with The Help of Service Design
(2022)A bank is a financial institution and intermediary that receives deposits and uses them to fund lending operations through loans or capital markets. Banks can borrow money by accepting deposits on current accounts, accepting ... -
Microfinance and Rural Development: A Service Design Plan for Microfinance and Women’s Outward Mobility in Rural Households in the Context of Bangladesh
(2023)This study addressed the role of microfinance in the empowerment of rural women. The study used qualitative methods such as in-depth interviews and group discussions to highlight microfinance's multifaceted impact on women's ... -
Mobile Applications and their influence on SMEs: Evaluation of Business and Service Design Opportunities by The Example of TOMASchool Company
(2022)The purpose of this thesis was to find out, how mobile applications as an example of the digitalization megatrend might help SMEs in further growth, development, recovery from the COVID-19 pandemic, and improvement of ... -
A More Satisfying Customer Journey Through Mariehamn Airport : How to develop the customer experience with service design methods
(Yrkeshögskolan Novia, 2018)The purpose of the master’s thesis was to develop the customer experience at Mariehamn Airport with service design methods. The thesis work was commissioned by Finavia. Finavia is the Finnish airport operator that operates ... -
Navigating in the Youth Service Ecosystem - Using a service design approach to improve services and customer experience in the City of Turku’s youth services
(2021)The master’s thesis was a research and development project conducted for the Central Administration of the City of Turku. The work was strongly related to ongoing local government pilots on employment and Smart and Wise ... -
Nordea Mariehamn goes Nordea Unlimited : A Service Design Project
(2020)The objective of this thesis is to propose improvements to customer experiences within the new branch office model called Nordea Unlimited in the case company. The improvements aim to get the maximum benefit from the ... -
Planning a New Wellness Trip Using Service Design. Case: Geneesi
(2020)The objectives of the Master’s Thesis focused on planning a new wellness tourism trip for the commissioner Geneesi using service design methods. The aim of the thesis focused on researching megatrends, wellness tourism and ... -
Producing Employment Promotion Services in a Municipality : Economic Benefits and Possible Forms of Enterprise. Case Vihti.
(Yrkeshögskolan Novia, 2017)The cost of the unemployment in municipalities increased in 2015. This was due the fact that in 2015 the labor market subsidy, which is paid to an unemployed resident of a municipality, system changed. KELA still pays for ... -
Public Supervising Service : Introducing Service Design for the Hitas- process in the Asuntopalvelut-unit
(Yrkeshögskolan Novia, 2018)This master thesis is examining the B2B- customers’ service process and satisfaction in the Asuntopalvelut-unit for Hitas- process. Helsinki City offers affordable housing for its citizens but because of lower selling ... -
Redesigning empty office spaces into living rooms : New Urban Living by Kliffa Innovations
(Yrkeshögskolan Novia, 2017)Summary This thesis is called Redesigning empty office spaces into living rooms. It was commissioned by a start-up company called Kliffa Innovations, who has developed a booking platform where anybody’s unused spaces can ...
