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How to Increase Well-being for Asylum Seeking Adolescents in Helsinki Through a Summer Camp Experience
(2019)
The aim of the research is both practical and theoretical. The practical purpose is to utilize the commissioner’s camp resources and design a summer camp prototype where refugee adolescents can participate and bond with ...
Service Designing Tools for Leadership
(2019)
This thesis studies service designing leadership tools and it is commissioned by a bookkeeping and real estate management company. The theoretical framework for the thesis contains leading change and leading service design ...
Funeral Service Development for Needs in the Near Future: Utilizing Design Thinking and a Future-oriented Approach in the Development of Finnish Funeral-related Services and Business
(2019)
In this thesis I studied how design thinking and a future-oriented approach can be applied when developing Finnish funeral services to meet the requirements of a changing business environment and customer expectations for ...
Aiming for Behaviorally Aware Digital Design : Creating a Training Concept in Digital Nudging
(2020)
The objective of this thesis was to create a training concept and materials to train designers on how to make better use of behavioral insights and nudging in digital service development. The research questions were: How ...
Co-developing the Immigrant Integration Services of the Järvenpää’s Immigration Office Verso
(2019)
The Master´s Thesis focused on evaluating and co-developing the immigrant integration and employment enhancing services of Järvenpää´s Immigration Office Verso in cooperation with the customers and employees of the Verso ...
Service Designing Co-working Possibilities. Internal Communication in Virtual Expert Teams.
(2020)
The Master’s Thesis focused on service designing co-working possibilities and internal communication in virtual expert teams in the case organization. The aim of the thesis was to provide first iteration of virtual customer ...
B2B content marketing – How to design and co-create a podcast series
(2020)
The thesis studies content marketing and more specifically audio content marketing in the form of podcasts. The main focus is in the content design phase of content creation, even though elements of content distribution ...
Nordea Mariehamn goes Nordea Unlimited : A Service Design Project
(2020)
The objective of this thesis is to propose improvements to customer experiences within the new branch office model called Nordea Unlimited in the case company. The improvements aim to get the maximum benefit from the ...
Vem är sjukskötare idag? En marknadsföringskampanj för sjukskötaryrket och -utbildningen med stöd av tjänstedesign
(2020)
Sjukskötaren hör till den största yrkesgruppen inom hälso- och sjukvården som vårdar och tar hand om människor med olika sjukdomar i olika åldrar, livssituationer och miljöer. Sjukskötarens viktiga roll i samhället och ...
Ensamhet: "Att inte ha någon att dela tankar och känslor med." : Utarbetande av en checklista med syfte att planera och kommunicera verksamhet med målet att nå personer som upplever ensamhet
(2020)
Detta arbete ingår i examensarbetsprojektet ”Var ses vi?” som är ett samarbetsprojekt mellan Johannes församling i Helsingfors och Yrkeshögskolan Novia. Syftet med examensarbetet är att öka kunskapen om ensamhet som fenomen, ...