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Developing self Managed Teams through Service Design Methods: Intensive Long-term Assisted Living facility Nurses` Experiences of the impact of self managed Teams on Workers`Satisfaction
(2021)
Abstract
The thesis focused on evaluating and co-developing the concept of self-management in teams of healthcare professionals and investigating its implications on workers satisfaction. The aim was to gather the employee`s ...
Service Designing Tools for Leadership
(2019)
This thesis studies service designing leadership tools and it is commissioned by a bookkeeping and real estate management company. The theoretical framework for the thesis contains leading change and leading service design ...