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Co-developing the Immigrant Integration Services of the Järvenpää’s Immigration Office Verso
(2019)
The Master´s Thesis focused on evaluating and co-developing the immigrant integration and employment enhancing services of Järvenpää´s Immigration Office Verso in cooperation with the customers and employees of the Verso ...
How to Increase Well-being for Asylum Seeking Adolescents in Helsinki Through a Summer Camp Experience
(2019)
The aim of the research is both practical and theoretical. The practical purpose is to utilize the commissioner’s camp resources and design a summer camp prototype where refugee adolescents can participate and bond with ...
Funeral Service Development for Needs in the Near Future: Utilizing Design Thinking and a Future-oriented Approach in the Development of Finnish Funeral-related Services and Business
(2019)
In this thesis I studied how design thinking and a future-oriented approach can be applied when developing Finnish funeral services to meet the requirements of a changing business environment and customer expectations for ...
Service Designing Tools for Leadership
(2019)
This thesis studies service designing leadership tools and it is commissioned by a bookkeeping and real estate management company. The theoretical framework for the thesis contains leading change and leading service design ...