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Introducing Service Design into the Sports Experience – Case HC TPS
(2021)
The focus of this thesis is to bring Service Design in to the Finnish Hockey League, Liiga, for the first time. As Liiga, as many other event organizers, suffer from a lack of audience as well as a growing competitor base, ...
The Strategic Use of Design Thinking Supporting Leadership in Promoting Work Well-being in the Shipbuilding Industry
(2023)
Design thinking and service design offer a holistic, cross-disciplinary and innovative approach to leadership and organizational development. The potential of design thinking is not yet exploited in organizations. The ...
A Service Perspective on Resourceful Children – Service Design as a Catalyst for Innovation in a Research and Development Project in Early Childhood Education and Care and Child Protection
(2022)
Resourceful Children (Resursstarka barn) was a research and development project at Novia UAS. Within the Resourceful Children project, a method and set of materials for improving social and emotional skills in children ...