Haku
Viitteet 1-6 / 6
A service design approach for Tom Yum Thai Asian Restaurant in Vaasa Finland
(2021)
The purpose of this master’s thesis was to conduct a service design approach to Tom Yum Thai restaurant in Vaasa. Restaurateurs are always trying different experiments to meet customer satisfaction and are still looking ...
Talent Management: Improvement of the Employee Selection and Retention Process through Service Design: Development of The Employee Journey Map to impact employee retention
(2020)
The objective of this study was to examine selection and retention process in an organization to improve employee retention. The first choice was banking industry of Finland and the aim was to understand Finnish banking ...
Business Development for Remanufactured Components
(2021)
This master thesis is written for Wärtsilä and QuantiServ with the purpose to analyze the current business and sales model for the products which are offered by QuantiServ.
The purpose of the thesis is to try to get an ...
Service Design for Enhancing Customer Experience and Sustainable Food Service: The case of Jyväskylän Palvelualan Opisto
(2021)
The purpose of the project was to explore ways of improving Jyväskylän Palvelualan Opisto (Jyväskylä College of Services) could enhance students’ experience through the application of different service design tools. The ...
Advanced System Testing with New Converter Technology – a Study Into System Optimization and Customer Value Creation
(2023)
The subject is how to tie together technical innovations with a business value. The company has made big investment in technology which will enable advanced testing in the future. The aim of the thesis is to try to understand ...
Prospecting Blockchain-augmented CRM, and the Emerging Usage of DLT in Reward Programme Decisions Amongst Finnish Companies
(2023)
To create and appropriate value firms must know the depths of their customer needs, purchasing attitudes, and activities through data. Customer Relationship Management (CRM/E-CRM) is a crucial part of ERP software platforms ...