"Deng, Apach" - Selaus tekijän mukaan LAB-ammattikorkeakoulu

    • Using CRM technology to manage customer relations 

      Anbari, Mahdiye; Deng, Apach (2022)
      Customer relationship management (CRM) is a comprehensive approach to relationship management that focuses on customer retention and engagement. This thesis gives an understanding of the influence of customer relationship ...