"customer experience" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
Viitteet 21-25 / 25
-
T-shaped model as a tool for personal development – Case software industry company’s Customer Service Function
(2020)The fourth industrial revolution is changing the way’s businesses operate and customer experience is more and more central in the organization’s success. An integral part influencing the experience is the skills and knowhow ... -
The Development of Customer Experience of Food Delivery Service in Finland : Case Company Wolt Enterprises Oy
(2020)The concept of platform-based services has become more relevant in developed and developing markets alike and Finland is no exception. This thesis seeks to uncover the effects of customer experience strategies on the ... -
The impact of eudaimonic communication strategies in creating transformative tourism experiences
(2024)Effective communication is crucial in creating transformative travel experiences. Tourism organisations can inspire their audience to embark on a journey of personal growth and discovery by engaging them with meaningful ... -
The Impact of Marketing Automation on Enhancing Personalized Messaging Strategies
(2023)In a groundbreaking exploration, the thesis delves into the profound impact of marketing automation on personalized messaging strategies for B2C companies in Europe, focusing on Finland. The research aims to uncover the ... -
The level of customer service and customer satisfaction in the restaurant “Nautilus”
(2022)The aim of the research is to observe the customer service and customer experience in the restaurant Nautilus. The study provides some theoretical knowledge about customer service, customer satisfaction, customer experience ...




