"customer loyalty" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
Viitteet 1-9 / 9
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Building long-term customer relationship by developing loyalty program in a creative way : case company: Debis
(2018)The aim of the study was to implement a customer loyalty program in a creative way for the case company. Customers are the main financial asset for companies, and customer retention costs less than acquiring new clients. ... -
Creating a customer loyalty program for the case company
(2020)The aim of this study was to implement a customer loyalty program for the case company. Customers are the main financial asset for any company. The specific features of the service industry play an important role in the ... -
Customer satisfaction as a tool for service development : Case: Fish & Fun Holiday Village
(2020)The objective of the study was to measure customer satisfaction level in case company Fish & Fun Holiday Village. The research covers topic of developing customer satisfaction in a case company by implementing theoretical ... -
Customer Satisfaction of the Finnish Mobile Operator DNA
(2023)DNA Plc. is a telecommunication company that has served around Finland since 2000. The company has provided mobile operation and network services and distributed digital devices around these services. Three research findings ... -
Developing business growth for SMEs through loyalty management collaboration : Case : Company X
(2020)Consumer behavior is changing rapidly due to technological developments, increased competition, and access to multiple e-commerce sites. Consumers are demanding more and want especially more personalized and specified ... -
Improving loyalty programs by understanding the customer satisfaction and loyalty : case company Tiki
(2023)Customer satisfaction is a crucial factor to be considered in the e-commerce industry. Customer satisfaction can directly affect customer loyalty. Companies have published loyalty programs that provide customers with ... -
Increasing Bank Customers’ Loyalty through Innovative Loyalty Programs
(2022)In the thesis, it was figured out how to increase customer loyalty with the help of innovations in the loyalty program. The thesis clearly traces the obsolescence of loyalty programs of several Finnish banks, as well as ... -
Lie Mi branding and its influence on customer loyalty
(2024)The study delves into the impact of Lie Mi branding on customer loyalty, through the way how the restaurant creates an approach of enhancing branding by emphasizing the factor of customer loyalty at Lie Mi, a renowned ... -
The important role of physical environment to customer satisfaction and customer loyalty in Finland’s fine dining restaurants
(2021)The goal of the thesis is to examine the correlation between the quality of the restaurant's physical environment and customer satisfaction and customer loyalty. These physical environmental components included light, ...







