Conceptualization of the Production Process
Makkonen, Joel (2020)
Makkonen, Joel
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202004064509
https://urn.fi/URN:NBN:fi:amk-202004064509
Tiivistelmä
The objective of this thesis was to conceptualize the production process for the case company, as the case company was not following a standardized production process. The conceptualization project of the process started from the current state analysis, where the state of the current production process, was mapped as it was at the start of the project. Data was collected by interviewing employees and through a questionnaire. The questionnaire was sent before the interviews to get preliminary picture of the current production process. During the project, workshops were held, which consisted of two to three employees of the case company from different positions. The purpose of the workshops was to share ideas and follow the progress of the project.
After the interviews and questionnaire, the production process was divided into four phases, namely preparation phase, implementation phase, handout phase and maintenance phase. Based on the problems that the interviews revealed, theory was chosen to focus on process development and feedback collection in construction.
Several changes and additions were made to the production process map. The most important meetings during the project were added, because it is important to see when and where decisions are made and how the progress of the project is monitored. Also, the name of the first phase was changed to project preparatory and documentation storage was changed to cloud-based storage.
The outcome of this thesis was the conceptualized production process map. According to the feedback from the case company, the process map provides a clear and extensive description of the production and it can be used in the future process developments. Feedback collection is a relatively new concept in the construction field, thus the feedback system in the production process should be standardized and a questionnaire template created.
After the interviews and questionnaire, the production process was divided into four phases, namely preparation phase, implementation phase, handout phase and maintenance phase. Based on the problems that the interviews revealed, theory was chosen to focus on process development and feedback collection in construction.
Several changes and additions were made to the production process map. The most important meetings during the project were added, because it is important to see when and where decisions are made and how the progress of the project is monitored. Also, the name of the first phase was changed to project preparatory and documentation storage was changed to cloud-based storage.
The outcome of this thesis was the conceptualized production process map. According to the feedback from the case company, the process map provides a clear and extensive description of the production and it can be used in the future process developments. Feedback collection is a relatively new concept in the construction field, thus the feedback system in the production process should be standardized and a questionnaire template created.