Feasibility of telecommuting by improving operations self-management in air export freight forwarding
Chen, Jiajia (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020060817737
https://urn.fi/URN:NBN:fi:amk-2020060817737
Tiivistelmä
This study of feasibility of remote work focus on self-management improvement.
The research process and result can be used for academic purpose.
Significant digitization has been transforming business model world-wide. The new wave brings impact in air freight forwarding area as well. Meanwhile technology developing and new systems have been programmed to fulfill new needs. Telecommuting, working from home, is no longer just a dream. Potential feasibility exits among operational professionals.
While continuing this study, the Covid-19 pandemic outbreak is continuing spreading around the world. People are highly requested to stay at home. Employees are required to work from home if it is not absolutely necessary to go to office. Therefore, the study becomes an urge of how possible telecommuting apply to air export operation as well.
In this research, it starts from understanding air export operation, to analyzing operations works in details by list problems, potential risks and possible implementations, furthermore, to figure out what actions can be taken by operations in air export in order to make telecommuting applicable on operational staff. It is expected to provide practical executable implementations to support for employees of operations when telecommuting is expected or needed.
DHL Global Forwarding (Finland) Oy, as the biggest forwarding company in Finland, it is valued as representative in this study. It is based on daily operations experiences, observations, and feedback, development suggestions will be proposed.
The purpose is to help employees, in this case focusing on air export operations, to understand the importance of self-management under telecommuting circumstances and guide employee to self-manage and self-improve for self-career developing, further benefit organization as well.
As results, three proposals are offered solutions for operations. Most important of all is to set positive attitude as precondition. It is encouraged that operations proactively keep selftraining to enhance individual professional skills. It is also emphasized to keep communicating with teammates as teamwork is vital for improving efficiency and productivity in work, moreover for harmonious working environment.
The research process and result can be used for academic purpose.
Significant digitization has been transforming business model world-wide. The new wave brings impact in air freight forwarding area as well. Meanwhile technology developing and new systems have been programmed to fulfill new needs. Telecommuting, working from home, is no longer just a dream. Potential feasibility exits among operational professionals.
While continuing this study, the Covid-19 pandemic outbreak is continuing spreading around the world. People are highly requested to stay at home. Employees are required to work from home if it is not absolutely necessary to go to office. Therefore, the study becomes an urge of how possible telecommuting apply to air export operation as well.
In this research, it starts from understanding air export operation, to analyzing operations works in details by list problems, potential risks and possible implementations, furthermore, to figure out what actions can be taken by operations in air export in order to make telecommuting applicable on operational staff. It is expected to provide practical executable implementations to support for employees of operations when telecommuting is expected or needed.
DHL Global Forwarding (Finland) Oy, as the biggest forwarding company in Finland, it is valued as representative in this study. It is based on daily operations experiences, observations, and feedback, development suggestions will be proposed.
The purpose is to help employees, in this case focusing on air export operations, to understand the importance of self-management under telecommuting circumstances and guide employee to self-manage and self-improve for self-career developing, further benefit organization as well.
As results, three proposals are offered solutions for operations. Most important of all is to set positive attitude as precondition. It is encouraged that operations proactively keep selftraining to enhance individual professional skills. It is also emphasized to keep communicating with teammates as teamwork is vital for improving efficiency and productivity in work, moreover for harmonious working environment.