Improving the employee suggestion system and motivating the employees to use it
Finnberg, Suvi (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020120225676
https://urn.fi/URN:NBN:fi:amk-2020120225676
Tiivistelmä
The purpose of this thesis was to create a suggestion for the target company of a new employee suggestion system. The company’s own perception was that the number of employee suggestions is low, and the old system is not functional. In order to understand the need for change it was necessary to clarify the reasons for the low number of employee suggestions so that those could be taken into consideration in forming a new suggestion system and when introducing it. This was a case study with a strong constructive feature. The studied case was the target company, and the product was the suggestion of rules for the new employee suggestion system.
The theoretical part handled factors effecting a person’s motivation and how the motivation can be supported. In connection to this, in the theoretical part different forms of rewarding were handled, and how they can be used to support motivation. The use of different forms of rewarding is in close connection to employee suggestion systems.
The empirical part of this thesis clarified how this work community experienced the current suggestion system to function and the factors negatively influencing the motivation. This was done by using theme interviews, that were performed during the spring of 2020. With the interviews it was possible to specify the challenges, which needed to be influenced with the change of employee suggestion system rules.
In addition to the employee interviews, representatives of an external organization were interviewed, from an organization that had undergone a suggestion system reformation during the recent years. Prior to the reformation the organization had widely investigated employee suggestion systems. The interview was used to collect ideas and ways of execution for comparison and to be used in the target company when applicable.
The challenges in the suggestion system of the target company got specified in the interviews, and the procedures for resolving them were gained based on the theory and by comparing with the external organizations procedures. Based on these the target company suggestion system rules were modified and suggestions for improvement were formed. The company can utilize these as desired.
The theoretical part handled factors effecting a person’s motivation and how the motivation can be supported. In connection to this, in the theoretical part different forms of rewarding were handled, and how they can be used to support motivation. The use of different forms of rewarding is in close connection to employee suggestion systems.
The empirical part of this thesis clarified how this work community experienced the current suggestion system to function and the factors negatively influencing the motivation. This was done by using theme interviews, that were performed during the spring of 2020. With the interviews it was possible to specify the challenges, which needed to be influenced with the change of employee suggestion system rules.
In addition to the employee interviews, representatives of an external organization were interviewed, from an organization that had undergone a suggestion system reformation during the recent years. Prior to the reformation the organization had widely investigated employee suggestion systems. The interview was used to collect ideas and ways of execution for comparison and to be used in the target company when applicable.
The challenges in the suggestion system of the target company got specified in the interviews, and the procedures for resolving them were gained based on the theory and by comparing with the external organizations procedures. Based on these the target company suggestion system rules were modified and suggestions for improvement were formed. The company can utilize these as desired.