KoulutusalaYrkeshögskolan Arcada
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Customer Satisfaction of TZL Suites : a Case Study of Service Quality and Guest Experience in the Hospitality Industry
(2024)In the competitive hospitality industry, achieving customer satisfaction is crucial for sustaining business success and securing a competitive advantage. This thesis is about TZL Suites, a boutique hotel in Istanbul’s ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
