In this study we explore AI methods and models for intelligent customer support solutions that could help automatically supervise the support case handling process and detect potential mistakes or misuse in case handling ...

Short-text matching is a fundamental task in many important NLP applications such as question answering, machine translation and conversational assistants. The CIKM2018 AnalytiCup takes on the challenge of language adaptation ...

Kirjoituksessa kuvataan ja analysoidaan mediasektorille sijoittuvien lohkoketjusovellusten ja -alustojen ominaisuuksia, käyttömahdollisuuksia ja tulevaisuuden haasteita. Kirjoituksessa pohditaan lohkoketjuteknologiaan ...

The branding of a business is increasingly done through digital channels, mainly social media. In this paper, Digital Brand Management is explored from a company and consumer perspective and analyzed based on five case ...

Health care professionals are increasingly faced with challenges that require an understanding of global health trends, practices and threats. The PubMed search was limited to articles published in the Lancet journal between ...

Educators are facing challenges as they strive to keep up with the technological developments related to their profession while cutting costs and attempting to meet the needs of diverse student groups. At Arcada, we believe ...

The Department of Business and Analytics in Arcada University of Applied Sciences arranged a R&D Day seminar on June 4,2014. Five working papers presented in this seminar are published in this report.

The idea that digitalization in general and digital visuality in particular can have, alone, subversive or otherwise emancipative effects on politics is based on the belief the ideo-logical apparatus supporting hegemonic ...

This paper brings together research in the fields of consciousness studies, meme theory and neuro-science to suggest that the self is historically and socially constructed in ways that profoundly af-fect what we mean by ...