"Ascenção, Mário Passos" - Selaus tekijän mukaan Haaga-Helia ammattikorkeakoulu

    • A Conceptualization of the Senses, Emotions, and Memories in Memorable Tourism Experiences 

      Pedro, Rui Mendonça; Mendes, Julio; Matos, Nelson de; Ascenção, Mário Passos (IGI Global, 2020)
      This chapter explores a conceptualization of the elements that create a memorable tourism experience – senses, emotions, and memories. A comprehensive and coherent theoretical model is established to explain the complexities ...
    • Algorithmic Control Across the Employee Lifecycle 

      Tuomi, Aarni; Ascenção, Mário Passos
      Springer proceedings in business and economics (Springer Nature, 2024)
      This paper examines the employee lifecycle, that is, HR managers’ role in decision-making. In tourism, HR faces unique challenges, e.g. labor shortage, staff turnover, diversity management. Algorithmic management, driven ...
    • Deliberative governance for tourism platforms 

      Tuomi, Aarni; Ascenção, Mário Passos
      Annals of tourism research (Pergamon., 2023)
    • Designing compelling accommodationscapes: Testing a framework in a rural context 

      Agapito, Dora; Pinto, Patrícia; Ascenção, Mário Passos; Tuominen, Pasi (SAGE Publications, 2020)
      Well-designed experiencescapes are deemed a key factor in the marketing of tourist experiences aiming at positive tourists’ responses. However, this aspect has been underrepresented in empirical research focused on ...
    • Emotions as core building blocks of an experience 

      Bastiaansen, Marcel; Lub, Xander Dennis; Mitas, Ondrej; Jung, Timothy Hyungsoo; Ascenção, Mário Passos; Han, Dai-In; Moilanen, Teemu; Smit, Bert; Strijbosch, Wim (Emerald Publishing Limited, 2019)
      Purpose To stimulate the discussion in the fields of hospitality, tourism, and leisure on what exactly constitutes “an experience” and how to measure it, we unpack the experience construct into its core constituent elements, ...
    • Implications of Cellular Agriculture for Hospitality and Tourism Management Research: Sustainable Development Goal Perspective 

      Tuomi, Aarni; Tussyadiah, Iis; Han, Dai-In Danny; Ascenção, Mário Passos (Haaga-Helia ammattikorkeakoulu, 2022)
      The global agricultural sector is facing a disruption driven by economics, emerging technology, and environmental and personal well-being. In particular, advances in cellular biology, along with the emergence of novel ...
    • Intelligent Automation in Hospitality: Exploring the Relative Automatability of Frontline Food Service Tasks 

      Tuomi, Aarni; Ascenção, Mário Passos (Emerald Publishing, 2021)
      Purpose Automation poses to change how service work is organized. However, there is a lack of understanding of how automation influences specific sectors, including specific hospitality jobs. Addressing this gap, this ...
    • Riding Against the Algorithm: Algorithmic Management in On-Demand Food Delivery 

      Tuomi, Aarni; Jianu, Brana; Roelofsen, Maartje; Ascenção, Mário Passos
      Springer proceedings in business and economics (Springer International Publ., 2023)
      In many countries, on-demand food delivery platforms (e.g. Deliveroo, Wolt, Uber Eats) have become an inseparable part of the hospitality and tourism ecosystem. A key area of interest in technology research has been how ...
    • Senses, Emotions and Memories in Tourism Experience: A Review 

      Pedro, Rui Manuel Mendonça; Mendes, Júlio; de Matos, Nelson; Ascenção, Mário Passos (Universidade Caxias do Sul, 2021)
      Today, memorable experiences are the leading economic value proposition that the tourism industry holds. This article aims to theoretically investigate the relationship between the senses, emotions and memories in the ...
    • Strategies for communicating and mitigating algorithmic control on delivery platforms 

      Tuomi, Aarni; Jianu, Brana; Hua, Maizi; Roelofsen, Maartje; Ascenção, Mário Passos
      Convergence: the international journal of research into new media technologies (SAGE, 2024)
      Delivery platforms use algorithmic control mechanisms to control couriers’ work. Despite studies looking at how algorithmic control manifests on different delivery platforms, there is a dearth of research exploring how ...