"Ihara, Kokoro" - Selaus tekijän mukaan Haaga-Helia ammattikorkeakoulu

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    • Measuring Service Quality at My Suomi Oy 

      Ihara, Kokoro (HAAGA-HELIA ammattikorkeakoulu, 2010)
      The objective of this thesis was to create an entire form of research for My Suomi Oy, a small and new travel agency targeting the Japanese market in Helsinki. As there was no previous research conducted to identify the ...