"Xiao, Junyi" - Selaus tekijän mukaan Haaga-Helia ammattikorkeakoulu
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A service improvement plan for the local catering Bar Fino
Xiao, Junyi (Haaga-Helia ammattikorkeakoulu, 2015)The goal of this thesis is to design a new service plan for the commission company to increase their profitability, customer loyalty and satisfaction after the commission company has been taking over the business. This ...