"Cabin crew" - Selaus asiasanan mukaan Haaga-Helia ammattikorkeakoulu

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    • Developing the Inflight Customer Experience of Airline X 

      Korhonen, Piia (2019)
      As the airline business is constantly changing, the companies need to stay on top of the competition and develop their products and services. The inflight service is a vital part of the airline customer journey and has a ...