"qualitative research" - Selaus asiasanan mukaan Haaga-Helia ammattikorkeakoulu

    • Analysis of potential design lamp retailers for Innojok Oy in the Swedish market 

      Villarreal, Sofia (Haaga-Helia ammattikorkeakoulu, 2016)
      The goal of the thesis is to study and analyze design lamp retailers in the Swedish market in order to find potential retailers for the case company, Innojok. The aim of the case company is to find one to three potential ...
    • Building a Global Brand for SME. Case: DAP Services a.s. 

      Kahánek, Evgenia (HAAGA-HELIA ammattikorkeakoulu, 2015)
      This study is a case assignment for DAP Services a.s., a consulting company operating in Czech Republic and having a wide partner network in a number of countries in Europe and outside it. The thesis aim is to clarify how ...
    • Customer satisfaction toward the services in Two Tigers restaurant, Helsinki-Vantaa Airport 

      Le Ngoc, Sang; Tran Thi Thu, Huong (Haaga-Helia ammattikorkeakoulu, 2017)
      The purpose of this thesis is to evaluate the service quality that are being provided by restaurant Two Tigers located in Vantaa-Helsinki Airport, which directly influence the customer satisfaction. Also the thesis aims ...
    • Developing a model of employee's performance management process for Tallinn hotel businesses 

      Hiiemäe, Johanna-Hedwiga (HAAGA-HELIA ammattikorkeakoulu, 2013)
      The amount of hotels in Tallinn is growing continuously due to the increase of overnight stays. Therefore, it is important to have a competitive advantage over the competitors in order to stay on the market. Since one of ...
    • Developing Customer Experience with Integrify © 

      Anh, Luu (2020)
      In the current competitive business landscape, customers are demanding more than just good products and services. Companies must innovate and create meaningful experience to keep themselves relevant. They must put customers ...
    • Improving process of customer feedback collection at Hurghada Marriott Beach Resort 

      Ivanova, Alexandra (Haaga-Helia ammattikorkeakoulu, 2016)
      The main purpose of this thesis is to analyze current methods of collecting customer feedback and its value for the hotel, in purpose of proposing an improvement plan. This thesis is commissioned by a 5 star hotel Hurghada ...
    • Improving Products and Services by understanding customers’ needs and expectations. Cаsе: FRCC 

      Mazharova, Anna (HAAGA-HELIA ammattikorkeakoulu, 2015)
      This thеsis is а rеsеаrch prоjеct fоr thе Finnish Russiаn Chаmbеr оf Cоmmеrcе (FRCC). Thе FRCC оffеrs а widе rаngе оf prоfеssiоnаl businеss sеrvicеs tо аll kinds оf cоmpаniеs. Sincе thе Chаmbеr’s sеrvicеs аrе divеrsе, thе ...
    • Mirror, mirror on the Wall... From storytelling to reflexivity 

      Kimberley, Anna (Academic Conferences and Publishing Limited, 2020)
      This paper presents findings of a study designed and carried out to address the needs to develop undergraduate students’ reflexivity skills. In qualitative research reflexivity ensures rigor, quality and trustworthiness ...
    • Providing Value to the Reader in Successful Beauty Blogs 

      Haka, Maija (2019)
      Blogs are a form of user-generated content online used to share information about a variety of topics. The value provided by blog content can be related to either improving work, learning/life performance or engaging in ...
    • Skilled Staff in Finnish Aviation Industry 

      Aittola, Sanna; Salokannel, Tuulia (2020)
      This study explores the critical skills required to accommodate the future demand in air transport in Finland. The study aims to address the root cause for possible gaps in staff qualification and to present suitable ...