Haku
Viitteet 1-4 / 4
Kysymys-vastausjaksot myyjän ja asiakkaan etäneuvottelussa
(AFinLA, 2020)
This paper examines technology-mediated sales interaction in which a prospective customer receives a salesperson’s video call in a research laboratory. The paper focusses on the prospect’s requests for information, the ...
Keskustelunanalyysi ja vuorovaikutuslingvistiikka
(Suomalaisen kirjallisuuden seura, 2020)
Keskustelunanalyysissa ja vuorovaikutuslingvistiikassa tutkitaan kieltä ja vuorovaikutusta erilaisissa sosiaalisissa tilanteissa ja yhteiskunnan eri alueilla. Kiinnostus kohdistuu siihen, miten ihmisten välinen vuorovaikutus, ...
Institutional interaction
(John Benjamins Publishing, 2020)
When the participants in an interaction discuss matters connected to at least one of the participants’ work-related tasks, the interaction can be described as institutional. In contrast to everyday sociable conversations, ...
Decision-making in salesperson-customer interaction: Establishing a common ground for obtaining commitment
(John Benjamins Publishing Company, 2021)
Decisions are often made in a two-part sequence, consisting of a proposal by one party and an aligning response from others. While this sequence is well established, less is known about the preparatory work that may precede ...