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Artificial intelligence in technical support environments
(2020)
The insurgence of artificial intelligence within the past 1-5 years can be seen as a clear
indication of the nature of the beast. The use of artificial intelligence in technical support is
a rising prospect from multiple ...
Business analytics and data science in business strategy - Case Nokia & Alteryx
(2021)
Tässä opinnäytetyössä käyn läpi menetelmiä datatieteen periaatteiden ja analytiikan hyödyntämiseksi liiketoiminnassa. Työssä tutkitaan onnistuneiden analytiikkahankkeiden arvioinnin menetelmiä, menestyksen tekijöitä ja ...
The impact of AI in the field of UX
(2022)
Technology advances at such a fast rate. Apps spring from digital space like
mushrooms from the forest floor. Artificial Intelligence and Machine learning
contribute to many of these processes. Apps that learn the users’ ...
Intelligent Automation in Hospitality: Exploring the Relative Automatability of Frontline Food Service Tasks
(Emerald Publishing, 2021)
Purpose
Automation poses to change how service work is organized. However, there is a lack of understanding of how automation influences specific sectors, including specific hospitality jobs. Addressing this gap, this ...