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Mobile OS: Analysis of customers' values
(2020)
The rapid development of the mobile industry since the start of new millennium led to much more extensive usage of mobile devices than desktop computers. Fast-developing technologies of wireless networking led to the ...
Artificial intelligence in technical support environments
(2020)
The insurgence of artificial intelligence within the past 1-5 years can be seen as a clear
indication of the nature of the beast. The use of artificial intelligence in technical support is
a rising prospect from multiple ...
Gamification and modern digital tools as the main methods of coffee truck business concept
(2023)
There is an array of existing coffee shops and cafes that operate both worldwide and locally. Different cafes have own unique concepts, offers and products. The topic of the report will be the new coffee shop concept that ...
Understanding the customer: customer-perceived value from a customer relationship management perspective – Singa Karaoke
(2022)
An empirical case study for a Finnish karaoke-software company, Singa Karaoke, that understands how important customer relationship management is for successful business. However, the supplier and customers perceptions do ...