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A model of service design elements to understand innovative service process
(2017)
This paper aims to provide an understanding of innovative service design processes by comparing service design logic with the entrepreneurial logics of causation, effectuation and bricolage (CEB). The paper draws upon ...
Bricolage – a mindset of resourcefulness: Stories as a vehicle for mediating means into resources
(Haaga-Helia ammattikorkeakoulu, 2021)
This study builds on the notion of viewing bricolage as a mindset of resourcefulness rather than seeing it only as a resource integration or resource scarcity. Particularly, we study service innovation processes to shed ...