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Intelligent Automation in Hospitality: Exploring the Relative Automatability of Frontline Food Service Tasks
(Emerald Publishing, 2021)
Purpose
Automation poses to change how service work is organized. However, there is a lack of understanding of how automation influences specific sectors, including specific hospitality jobs. Addressing this gap, this ...
BUSINESS STUDENTS’ PERCEPTION OF DIGITAL GAME-BASED LEARNING & COLLABORATIVE LEARNING ENVIRONMENT
(IATED, International Association of Technology, Education and Development, 2021)
A digital game represents an artificial system that encapsulates a fictional conflict which is controlled by pre-defined rules for players to achieve a quantifiable outcome. Based on such proposition, digital game-based ...
Negative memorable experience: North American and British Airbnb guests’ perspectives
(Emerald, 2020)
Abstract
Purpose – This paper aims to explore the components of a negative memorable Airbnb experience.
Design/methodology/approach – Two studies of North American and British nationals were conducted
online using an ...
Going to the opera online: Older adults’ ideas for a positive user experience
(Haaga-Helia ammattikorkeakoulu, 2022)
COVID-19 has prompted cultural organisations to leverage digitalisation in order to find new ways of bringing cultural experiences to users. However, there is limited understanding on the specific needs of older adults, a ...
Selling to enabled purchasers: the effect of perceived supply risk and profit impact on the buyer–seller interaction
(Emerald, 2021)
Based on insights from the buying process, the purpose of this study is to align selling firms to the buyer’s efficiency needs that are grounded on the different types of purchases.
Using thematic analysis, this study ...
RECOMMENDATION SYSTEMS AND AI SOLUTIONS GUIDING OPEN (LIFE-LONG) LEARNING – A DEVELOPMENT PROJECT IN FIVE UNIVERSITIES OF APPLIED SCIENCES IN FINLAND
(IATED, International Association of Technology, Education and Development, 2021)
As a result of the corona pandemic, lives both at workplaces and universities have changed. Working “from anywhere” and studying online have come to stay. The pandemic has also caused significant changes in the demand and ...
Adopting AI-enhanced chat for personalising student services in higher education
(Haaga-Helia ammattikorkeakoulu, 2021)
In this study, we examine how to adopt AI-based conversational chat in higher education and discuss our experiences and findings in integrating external datasets with machine learning-based chat conversations. The adoption ...
Cultural qualities needed to become an entrepreneur
(Academic conferences international, 2021)
This research is interested qualities to foster entrepreneurship when comparing different cultures. Sample of 126 business students from Finland, Lithuania and USA answered the questionnaire which focused identifying ...
Assessments of User Centered Design Framework for M-learning Application Development
(Springer, 2015)
This paper presents the evaluation criteria and process of the User Centered Design (UCD) framework for m-learning application development. Based on the proposed UCD framework we have designed and developed five mobile ...
Entrepreneurship Education with Purpose: Active Ageing for 50+ Entrepreneurs and Sustainable Development for Rural Areas
(MDPI AG, 2023)
As older people have accumulated more developed networks, stronger financial positions and a greater ability to leverage resources and create more credible businesses, they are better placed to start new and more successful ...









