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Ghost Production: Applying the Servuction Model to Establish a Typology and Propose a Research Agenda for On-Demand Restaurant Food Delivery
(Emerald Publishing, 2022)
The rapid growth in volume and value of on-demand restaurant food delivery, accelerated by the COVID-19 pandemic, is causing a paradigm shift in the food service sector. However, there is a lack of hospitality management ...
Entrepreneurship curriculum as the supporter of the youngsters’ wellbeing
(Haaga-Helia ammattikorkeakoulu, 2022)
SENsationalSTEM project aims to develop cross-border entrepreneurship with a specific focus on students with special educational needs (SEN) in the field of science, technology, engineering and mathematics (STEM).
The ...
Does environment influence entrepreneurship? Empirical evidence from aspiring emirati women entrepreneurs in United Arab Emirates.
(Skyline University College, 2023)
In recent times, women in the United Arab Emirates (UAE) have been taking a keen interest in entrepreneurship, with a greater number of women showing intentions to become entrepreneurs. Therefore, this study aimed to ...
THE CHALLENGE OF ONLINE LANGUAGE LEARNING AND TEACHING: INCLUSIVE CONTENT AND MOTIVATION ENHANCEMENT
(Kauno kolegija, 2021)
The pandemics of COVID-19 has reinforced online learning and teaching. Online learning and teaching are becoming even more common than contact learning and teaching. For many language teachers, it is becoming a challenge ...
Service provider’s perspective on luxury tourism experiences in Finland – unconventional luxury tourism experience products
(Suomen matkailututkimuksen seura, 2022)
The following piece is based on the lectio praecursoria presented at the defense of the doctoral dissertation “The Challenge of Luxury Experience – Service Provider’s Perspective” which was publicly defended on December ...
DESIGN SPRINT IN HIGHER EDUCATION, GOING FROM FACE-TO-FACE TO REMOTE MODE
(International Association of Technology Education and Development, 2022)
This paper discusses experiences of running intensive service design courses, namely Design Sprints, and the steps of moving from face-to-face to remote mode. The cases discussed are intensive courses
in Finnish Bachelor ...
Towards a better understanding of memorable wellness tourism experience
(Taylor & Francis, 2022)
The global outbreak of the COVID-19 pandemic in 2020 has raised awareness of the importance of physical, mental and spiritual wellness, and many consumers (tourists) are turning to holistic approaches to their health and ...
HOW CAN HIGHER EDUCATION PROMOTE GENDER EQUALITY, DIVERSITY AND NON-DISCRIMINATION?
(IATED, International Association of Technology, Education and Development, 2022)
Over the last decade, the EU has made slow progress towards gender equality. European Institute for Gender Equality EIGE’s 2021 Index shows that it will take nearly three generations to achieve gender equality at the current ...
Deepfake consumer reviews in tourism: Preliminary findings
(Elsevier, 2021)
Highlights
• Deepfake text is increasingly difficult to distinguish from human-authored text.
• Computer-generated consumer reviews will have a high impact for tourism management.
• Deepfake reviews resemble other ...
Reimagining the sustainable social development of AI for the service sector: the role of startups
(Emerald, 2022)
Purpose
The emergence of artificial intelligence (AI) is leading to a job transformation within the service ecosystem in which issues related to AI governance principles may hinder the social sustainability of the sector. ...









