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The key factors that affect net promoter score for a software as a service company
(2022)
The recent and ongoing global pandemic of Covid 19 has caused great turmoil across all service industries. Customers are by necessity receiving less face-to-face interaction and are becoming much more accustomed to requiring ...
Attracting Customers to Stella Gardens Resort and Spa in the Off-Season
(2023)
This thesis is intended to analyze how the Egyptian hotel, Stella Gardens Resort and Spa attracts customers in the off-season. The framework of the study is divided into primary and secondary research from physical books, ...
Designing a Digital Marketing Plan for a Flower Shop Café: Case Kimppu
(2022)
The purpose of this thesis is to create a digital marketing plan for a flower shop café called Kimppu. Kimppu is a new company and as a new company it is competing for attention against other local businesses. As a newcomer ...
A Diary Thesis on Professional Development as an Application Manager
(2023)
The objective of this diary thesis was to analyse a ten-week period of working as an application manager. The purpose of the thesis was to create guidelines for more effective customer meetings and to interview a company ...
Current Customer Satisfaction in R-Kioski Lauttasaari
(2024)
Tämän tutkimuksen päätavoitteena oli mitata R-Kioski Lauttasaaren tämänhetkistä asiakastyytyväisyyttä. Tämä tutkimus kattaa tapausyrityksen, aiheeseen liittyvän teorian, etiikan ja kyselyn tulokset. Lopussa on lyhyt ...
Towards new museum services: developing B2B Services for Finland's New Museum of Architecture and Design by Identifying Customer Expectations
(2024)
Finland's New Museum of architecture and design is currently being planned for Helsinki. The museum's international, open design competition is running from April 2024, and the competition winner will be announced in ...