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Adding efficiency within personal finance customer service through lean-thinking
(2022)
Banks of today need to incorporate new flexible methods to keep up with the increasing demand of new digital products and services. However, the digital transformation and development processes are not as straight forward ...
How to help a company blossom through transformational leadership
(2022)
Is it possible to improve company success while keeping employees happy with transformational leadership methods?
The Company has problems of employees lacking a vision for their future and purpose in the Company. The ...
Better the devil you know : the treacherous path towards a formative culture
(2023)
Students and teachers in Dutch schools are used to many summative assessments and assign great value in grades. At the same time, those same people experience pressure from a barrage of tests and scientific consensus on ...