"customer experience" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)

Viitteet 1-4 / 4

    • B2B Customer Journey Optimization: A Service Design Approach 

      Ezeldin, Nayera (2023)
      The purpose of this thesis is to explore and analyze the role of service design in improving customer experience in the energy industry, with a specific focus on Company X's product development process. The purpose of the ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad

    • Customer Service and Customer Satisfaction At CheapSleep Hostels Helsinki 

      Nguyen, Gia Hy (2022)
      This thesis was commissioned by CheapSleep Hostels Helsinki which is located in Helsinki. The purpose of the thesis is to measure the customer satisfaction level with service provided by CheapSleep hostel and suggest several ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad

    • Managing Customer Experience in e-Commerce 

      Annamari, Törmänen (2022)
      The aim of this thesis was to create development suggestions on how e-commerce customer experience can be improved by identifying customer needs along customer journey. The purpose was to identify critical touch points ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad

    • Measuring Customer Satisfaction Based on Fruit and Vegetable Key Factors 

      Light, Siiri (2023)
      The aim was to investigate how the fruit and vegetable department affects customer expe-rience and satisfaction. This thesis will help any store to think about ways to increase the overall attractiveness and customer ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad