"customer service" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)

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    • Customer Service and Customer Satisfaction At CheapSleep Hostels Helsinki 

      Nguyen, Gia Hy (2022)
      This thesis was commissioned by CheapSleep Hostels Helsinki which is located in Helsinki. The purpose of the thesis is to measure the customer satisfaction level with service provided by CheapSleep hostel and suggest several ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad

    • Managing Customer Experience in e-Commerce 

      Annamari, Törmänen (2022)
      The aim of this thesis was to create development suggestions on how e-commerce customer experience can be improved by identifying customer needs along customer journey. The purpose was to identify critical touch points ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad