"Heikkinen, Pasi" - Selaus tekijän mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
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Rebuilding IT Services management system support with End-to-end service thinking and sustain service quality
Heikkinen, Pasi (2014)he objective of this research was to create a big picture of the IT Service Management Frameworks, Models, Standards and Tools, identify their relations to each other and study which of these the EXFO IT organization should ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad