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Researching Segments of Interest for CubiCasa
(2016)
The commissioner of this thesis is a company called CubiCasa. The reason for this thesis was the interest of CubiCasa on 3 different segments. The segments were AR/VR, home decoration and real estate business. The commissioner ...
Customer Service Satisfaction Survey of e-Commerce Sites in Finland
(2015)
Customer service satisfaction is something which has not been researched enough from an e-commerce perspective. Because increasing number of people are purchasing online, it is very important to ensure the customer service ...
Development of a customer retention feature for Fitnessbooker
(2015)
It is important for a company, whose income is based on the number of the active customers to have a way to track how well they can keep their customers and to know what their customers think about their services.
The ...
Target group analysis for raising company awareness : Case Liikuntakeskus Voitto Ltd.
(2016)
Marketing in today’s society has gone to a level in which the act of selling is causing resentment among the public. We are at a stage where traditional printed advertising has lost its strength and digital marketing has ...
Improving the sales of additional services in Power Limingantulli
(2021)
This thesis was a study on how to improve additional services sales in Power Limingantulli. My goal with this study was to find ways of increasing services sales, which would then develop me and my colleagues’ sales skills. ...
Customer Satisfaction Development Research : Comparison of the Customer Feedback Success Factors of Sixt Finland and Sixt Sweden
(2015)
This research focused in comparing the received customer feedback of the worldwide operating Sixt Rent a Car in the franchise countries Finland and Sweden. Objective of the thesis was to find out the differences in the ...
Improving Customer Experience in a work machine manufacturing company
(2023)
The importance of customer experience is increasing in the business world. This thesis focuses on the customer experience that is provided by the commissioner company who is a Finnish manufacturer of work machines. The ...
Customer Satisfaction through Product Lifecycle Management Process
(2012)
Business life has become more customer-orientated, and competition is harder in global markets. This means that products must get faster to the market, and collection of customer and market information must be effective ...
Answers to advertising avoidance of customers
(2013)
The main goal of this research is to find evidence of the advertisements avoidance of the customers analyzing and discussing possible sustainable models that can solve that problem. These models can be used in the future ...
Analyse und Handlungsempfehlung für die Einführung eines Customer Relationship Management Tools für die Südwest Presse Online-Dienste GmbH
(2013)
Diese Bachelorarbeit wurde für die Südwest Presse Online-Dienste GmbH (SWO) verfasst, die den Online Bereich der Tageszeitung SÜDWEST PRESSE umfasst. Customer Relationship Management (CRM) gewinnt aufgrund der wirtschaftlichen ...