Haku
Viitteet 11-13 / 13
Analyse und Handlungsempfehlung für die Einführung eines Customer Relationship Management Tools für die Südwest Presse Online-Dienste GmbH
(2013)
Diese Bachelorarbeit wurde für die Südwest Presse Online-Dienste GmbH (SWO) verfasst, die den Online Bereich der Tageszeitung SÜDWEST PRESSE umfasst. Customer Relationship Management (CRM) gewinnt aufgrund der wirtschaftlichen ...
Improving Sales by Studying Clients’ Procurement Process : Case Haapajärven Ha-Sa Oy
(2020)
The goal of this thesis was to improve the commissioning company’s sales process by studying their clients’ purchasing process. This study focused on the commissioning company’s European clients, since Europe is an important ...
Customer experience in a multichannel environment : Case Schwarzkopf Professional Finland
(2021)
The rapid development of information and communication technology is causing significant changes in both, traditional marketing practices and customer behavior. Nowadays customers interact with organizations through a ...