Risk management in ERP Projects : Case: Upgrading to Microsoft Dynamics NAV 2009

Abstract

Today the importance of IT is bigger than ever before in the business world of the 21st century. Information has to be available immediately and it has to be accurate, as the rapidly changing environment demands it. Enterprise Resource Planning (ERP) systems are capable of providing businesses with the needed information in the required level; however the systems demand vast investments and failed ERP projects can be perilous. Therefore, correctly managed IT projects are deemed as requirement for businesses to remain competitive. This study is based on project management and focuses on ERP projects especially.

The literature of this study presents the importance of ERP systems in modern organizations and in the proper implementation of such systems by minimizing the possibility of failure. Each book utilized in this study focuses on some specific project management aspect, such as IT projects, ERP projects or project management methods. The various project management researches used described the same steps with small variances. Despite the focus, all literature reviewed for the purpose of this study pointed out the significance of planning and documenting each step. ERP projects do not differ from this fact, besides by typically being expensive and demanding.