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Aligning Operations and Marketing Processes from the Information Flow Perspective
(Metropolia Ammattikorkeakoulu, 2018)
This Thesis focuses on aligning the Operations and Marketing processes from the information flow perspective. Due to a recent change in ownership and a change in ERP, people and processes have changed and the information ...
Improving the Order-Picking Process in the Case Company
(Metropolia Ammattikorkeakoulu, 2018)
This paper focuses on improving the manual order-picking process in the case company warehouse. Order picking process has long been identified as the most labor-intensive and costly activity (up to 55% of the total operating ...
Recommendations for an Improved Delivery Process after Business Model Change
(Metropolia Ammattikorkeakoulu, 2018)
This thesis describes the objective of the case company to improve functions within the delivery process after the case company had a shift of focus from a service-based business model to a retail-based one. The previous ...