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Developing Service Design & Management Processes Towards ITIL Compliance
(Metropolia Ammattikorkeakoulu, 2015)
The objective of this thesis is to provide new and improved processes along with supporting standard documentation, for Service Design and Management in the case company. This is done to enforce uniformity in the company’s ...
Biotechnology Companies’ Monopoly: Potentially Harming the Diversity and the Sustainability of Agriculture
(Metropolia Ammattikorkeakoulu, 2018)
Modern agriculture has started to rely more on the use of biotechnology over the past years in order to intensify the output and nutrition of food in developing countries. The use of generically modified crops, pesticides ...
Improving Marketing and Sales Support Processes in the Distribution Channel of an IT Security Company
(Metropolia Ammattikorkeakoulu, 2012)
Software distribution is often done through the channel of partners – distributors and the resellers. The vendor provides its marketing and sales support to the distribution channel in order to grow business in the respective ...
Front End Programming in Designing Responsive Web Application for Imagine Cup
(Metropolia Ammattikorkeakoulu, 2015)
The purpose of this thesis work was to study and explore the creation process of building
responsive web application to the end users. The specific goal was to develop a
responsive Web application where professional can ...
Improving quality and operational reliability through organizational change
(Metropolia Ammattikorkeakoulu, 2015)
This thesis is based on an organizational change project initiated by Lufthansa Cargo management and Swissport Cargo Services management in late autumn 2014. The idea of the project was to improve the quality and operational ...
Has costume jewellery really made a comeback in the French industry or is it just a fad?
(Metropolia Ammattikorkeakoulu, 2018)
This dissertation aims to determine if costume jewellery in France is a long-lasting trend or if it is only a fad that will disappear in a few years. In order to find an answer, it is necessary to look at the consumer ...
Rail Transportation from China to Germany, Case Company X
(Metropolia Ammattikorkeakoulu, 2017)
The objective of this Bachelor’s thesis was to examine which transportation mode is the most cost efficient between two specific locations. The Case Company re-evaluates the cost efficiency of different transportation ...
Maintaining Educational Equity in Finland amidst Growing Cultural Diversity within the School System : Reference Material for Implementing Multicultural Education within Early Childhood Facilities in Helsinki, Finland
(Metropolia Ammattikorkeakoulu, 2015)
Finland is revered for its education system that is built on the cornerstone of equality. However the rise in diversity has been a challenge to its success. As Finland experiences rapid growth of cultural diversity within ...
Building the Internal Customer Feedback Process
(Metropolia Ammattikorkeakoulu, 2015)
This thesis aims to improve the internal customer feedback process for the case unit, who is a supply unit in a global service company. The business challenge lies in the fact of lacking a formal customer feedback process ...
eHEALTH IN CARING: What are the Competences it Demands from Nurses : A Literature Review
(Metropolia Ammattikorkeakoulu, 2014)
EHealth is a term which encompasses the use of different electronical technologies in healthcare with the main aim being to improve the quality of life and health of patients. The purpose of this literature review is to ...









