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Viitteet 681-690 / 985
Digitalisaatio ammattikorkeakoulun opetuksessa: case tuotantotalous Metropoliassa
(Metropolia Ammattikorkeakoulu, 2017)
Insinöörityössä oli tavoitteena soveltaa Hayes-Wheelwright -tuoteprosessimatriisia ammattikorkeakoulun opetuksen digitalisaation mahdollisuuksien tutkimisessa. Tutkimuskohteeksi otettiin Metropolia Ammattikorkeakoulun ...
Developing the IT Knowledge Management Process for a Case Company
(Metropolia Ammattikorkeakoulu, 2017)
The topic of this thesis is the development of an IT knowledge management process for a case company. The case company is a global public company operating in the manufacturing industry. The company’s efforts in improving ...
Auditoitu Health Due Diligence® -prosessi ja lisäarvon tuottaminen suurtyönantajille Suomessa
(Metropolia Ammattikorkeakoulu, 2009)
Suomen työikäisen väestön vanheneminen ja muun muassa mielenterveysongelmien voimakas kasvu 2000-luvulla on herättänyt suomalaisten suurtyönantajien kiinnostuksen työkyvyn alenemasta aiheutuvien lakisääteisten työnantaja ...
Developing Service Quality Measurement Approach for Wholesale Banking Operation Unit of a Bank
(Metropolia Ammattikorkeakoulu, 2017)
This thesis focus on one of the problem area found in the Customer Satisfaction study made for the Wholesale Banking Operation Unit (WBO) of the bank. The selected problem is poor accessibility to phone service. Accessibility ...
Improving Safety through Developing Training Programmes in Safe Working Practices
(Metropolia Ammattikorkeakoulu, 2017)
This thesis aims to improve safety in the case company by developing training in safe working practices (SWP) on the example of developing a training programme for welding operators. The company is a new refrigerating and ...
Robotic Process Automation Concept for Service Management
(Metropolia Ammattikorkeakoulu, 2018)
This thesis focuses on Robotic Process Automation in Service Management. With the knowledge learned from ITIL, ITSM, concept development, AI and Automation, the objective of this thesis is to use the knowledge and to build ...
Asiakaspalveluprosessin suorituskyvyn kehittäminen ohjelmistorobotiikalla
(Metropolia Ammattikorkeakoulu, 2017)
Insinöörityön tarkoituksena oli pyrkiä kehittämään toimeksiantajayrityksen asiakaspalveluprosessia. Kehittäminen oli tarkoitus tehdä suorituskyvyn näkökulmasta ja pääasiallisena työkaluna suorituskyvyn kehittämiseen ...
Lean Process Management with a 3PL Partner : Order-to-Delivery Process of Global Service Center
(Metropolia Ammattikorkeakoulu, 2018)
This thesis was assigned by an aftersales unit of ABB Oy Drives, and its purpose was to analyze the order-to-delivery process of spare parts after the warehouse was outsourced. The objectives of the study were to discover ...
Improving Consultancy Services for Identifying Engineering Costs in Construction Projects
(Metropolia Ammattikorkeakoulu, 2015)
This Master’s thesis aims to propose improvements for the engineering cost consultation provided by the consultation enterprise for the construction process. Currently, most of the businesses in engineering cost consultation ...
A Proposal for an Integrated Design-Build Project Delivery
(Metropolia Ammattikorkeakoulu, 2017)
The current delivery methods employed in construction projects offer a limited framework based on traditional methods, often times failing in terms of cost, time and quality. Newer, more effective methods have been proved ...









